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4 Ways Collaboration Platforms Make Your Business More Productive

In Collaboration by Eric VidalLeave a Comment

How often is your department – or even your team – in the same place at the same time? Exactly. A combination of on-site and remote employees is the norm. Mobility reigns. Getting things done across teams, departments and even continents means we are using collaboration platforms more than ever. When collaboration technologies are well integrated into operations and company …

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Voice Interface Technology: The Future of Business

In Technology by Daniel NewmanLeave a Comment

Nowadays, it isn’t surprising to hear someone speak to someone that isn’t there. We ask Alexa for the weather and to turn the temperature down on the thermostat. Then, we ask Siri what our schedule for the day is and to call people. We are connected now more than ever using our voice and voice interface technology. I can’t imagine …

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3 New Digital Transformation Success Stories

In Digital Transformation by Daniel NewmanLeave a Comment

Investments in digital transformation are expected to hit $2 trillion by 2019—up to 40 percent of IT spending. That’s good, right? After all, every company needs to enhance its tech adoption to move forward in today’s marketplace. Not so fast. Despite the free-wheeling investment in technology today, studies show that nearly 80 percent of CIOs rate their current digital strategy …

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5 Critical Steps To Improve Your Digital (Transformation) Culture

In Digital Transformation by Daniel NewmanLeave a Comment

The definition of insanity: doing the exact same thing—over and over again—and expecting different results. If that definition holds true, there are a lot of insane companies trying to find success in digital transformation. They want the benefits of new technology—increased social media presence—mobile connection—but they have no intention of creating a new, stronger, digital culture to support it. This …

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AI and DevOps: The Impact of Revolutionizing the Development Process

In AI by Daniel NewmanLeave a Comment

One of the most frustrating things to experience in business: hurry up and wait. But when it comes to DevOps, that’s exactly what many companies have been experiencing. Though many jumped aboard hoping to speed up production and release cycles, in a majority of cases, they haven’t experienced the efficiencies they were hoping for. But I don’t think you should …

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Don’t Believe the Hype: Understanding Blockchain’s Limits

In Technology by Daniel NewmanLeave a Comment

Every relationship goes through a “honeymoon” phase—a bit of time, generally at the start of the relationship, where everything is perfect, dreamy, and mind-blowing. In technology terms, the public has been enjoying that phase with blockchain. Everywhere we turn, we hear about blockchain’s benefits—transparency, security, the ability to build “trustless” business networks for just about anything. Until now, blockchain has …

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Beyond the Hype: 5 Things to Ensure Success with IoT Implementation

In Technology by Daniel NewmanLeave a Comment

IoT implementation can fulfill great promise and, if not done well, can bring great pain. Whether looking at remote monitoring or tasks like location and telemetry tracking, the ongoing networking of devices; vehicles, buildings – basically all of the things – is happening quickly. IoT projects of every description are only set to rise on the corporate to-do list. A …

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10 Stats Linking Employee Experience with Customer Experience

In HR Tech by Shelly KramerLeave a Comment

I ran across an infographic in a Forbes article recently, exploring the 10 stats linking employee experience to customer experience. It really is a thing, you know—employee experience impacts customer experience, in more ways than you might realize. When companies focus on creating culture and providing a great employee experience, it affects every aspect of the business, including the customer …