IoT implementation can fulfill great promise and, if not done well, can bring great pain. Whether looking at remote monitoring or tasks like location and telemetry tracking, the ongoing networking of devices; vehicles, buildings – basically all of the things – is happening quickly. IoT projects of every description are only set to rise on the corporate to-do list. A …
6 Key Technologies That Will Unlock the Power of Analytics
Anyone else out there following the countdown to Call for Code? The project is IBM’s rallying cry to get more technologists coding for the good of the world, and I am so psyched for this year’s event. As I’ve shared before, the theme for this year’s Call is Natural Disaster Preparedness and Relief. What I want to focus on in …
10 Stats Linking Employee Experience with Customer Experience
I ran across an infographic in a Forbes article recently, exploring the 10 stats linking employee experience to customer experience. It really is a thing, you know—employee experience impacts customer experience, in more ways than you might realize. When companies focus on creating culture and providing a great employee experience, it affects every aspect of the business, including the customer …
2018 Digital Transformation Trends: Where Are We Now?
Every year I put together a list of digital transformation trends we are likely to see in the upcoming year. Now that we are halfway through the year, I wanted to take some time and discuss where we are now. Have any of these predictions come to fruition? Are there some lagging behind? The past six months of 2018 have …
Using Technology for Better Talent Management
One of the easiest ways to get lapped in digital transformation is to focus so heavily on technology that you forget to focus on your people. After all, every technological change can cause ripple effects in how teams operate and the types of man-power support they need to run efficiently. It simply makes no sense to adopt new tech without …
Innovative Solutions: Why Turning to Everything as a Service Works
The as-a-Service marketplace isn’t new—but it’s definitely gaining both scope and momentum. Grounded strongly in the growing cloud-scape, the push for Everything as a Service (XaaS) is finding epic traction as forward-thinking CIOs look to shake up stagnate business models and generate new revenue streams. In fact, most experts agree: Everything as a Service is here to stay. But which …
4 Ways Managed Cloud Services Drives Digital Transformation
Are you making the most of your managed cloud services? In today’s digital landscape, you’d better be. As important as technologies like blockchain, artificial intelligence (AI), or augmented reality (AR) might be, they all have one thing in common: they rely on cloud technology to fuel them. In that sense, you could say managed cloud services drives digital transformation by …
Technology’s Disruption of the Restaurant Industry—Are Restaurants Prepared?
I was in New York City this past week and eating most every meal out made me think about how prime the restaurant is for disruption, and also how slowly it’s moving toward adopting technology to make the dining experience a better one for customers. With digital channel sales predicted to make up some 30 percent of all restaurant transactions …
3 AI and Machine Learning Predictions for 2019
Machine learning and artificial intelligence have been the talk of the town for the past few years—and the hype isn’t slowing down anytime soon. I believe 2019 is going to be the year for businesses who have waited to finally jump on board to witness a goldmine of advancements for their industry. What could we potentially see next year? New …
Increase of Digital Recruitment Tools: What You Need to Know
It used to be that the job candidates who cleaned up well on paper were the first to be called for the big interview. But these days, a whole slew of advanced digital recruitment tools are changing how recruiters seek candidates—find candidates—and even keep them in the company talent pipeline, regardless of hiring status. In fact, I have some frightening …