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Cisco and ServiceNow Integrate for Workplace Contact Tracing — An Opportunity and a Challenge

In Technology News by Sarah WallaceLeave a Comment

Cisco and ServiceNow collaborate by integrating Cisco’s indoor location services platform, DNA Spaces, with ServiceNow’s contact tracing and workplace safety application. The vendors’ goal is to improve contact tracing during the COVID-19 pandemic. There are no doubt some challenges ahead, but this integration also presents some customer acquisition opportunities for both companies that make this partnership interesting.

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Telehealth Visits Decline: Providers Recalibrate

In Technology News by Sarah WallaceLeave a Comment

Telehealth visits only comprise 21% of doctor visits compared to 69% in April. After ramping up for virtual appointments, providers are now readjusting to more in-person care again. The good news in all of this is that the result of the COVID-19 pandemic caused heightened awareness of telehealth, and it required providers to lay a foundation to provide this service. This will benefit patients in the long run.