View Post

Zoho Launches Zoho Marketing Plus, a Unified Marketing Platform Designed to Increase Effectiveness of Marketing Strategies

In Technology News by Shelly KramerLeave a Comment

Futurum principal analyst Shelly Kramer covers the launch of Zoho Marketing Plus, Zoho’s unified marketing platform designed to help marketing teams more effectively collaborate, manage campaigns and campaign analysis, offer improved customer experiences and, perhaps most importantly, help CMOs drive business growth.

View Post

Five9 Q1 Revenue Rises to $182.8M, a 33% Increase YoY, Setting Another New Five9 Revenue Record as the Contact Center Services Vendor Sees Continued Growth

In Technology News by Shelly KramerLeave a Comment

Futurum analysts Todd R. Weiss and Shelly Kramer examine the latest Five9 Q1 revenue numbers, which saw revenue rise by 33 percent to $182.8 million from $137.9 million a year ago as the cloud-based contact center services vendor continues in growth mode, including a focus on the enterprise customer. This, combined with positive momentum for born on cloud CX/CC solutions that offer flexibility and extensibility not found with legacy solutions bodes well for Five9.