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How AI is Making Sentiment Analysis Easy

In AI by Daniel NewmanLeave a Comment

There is so much more information in the form of unstructured data that could help companies better understand their customers. A Look at how sentiment analysis powered by AI could help companies deliver better customer experience and more.

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AI and CRM: Will Customer Management Get Easier?

In AI, Technology by Daniel NewmanLeave a Comment

If customer experience is the center of digital transformation, customer relationship management (CRM) must be central to managing that experience. The following are a few ways companies are using AI with their CRM platforms to improve customer management and how software companies are creating solutions to meet the needs of their customers.