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Poly’s Q1 FY2022 Earnings Reflect Trend Toward Hybrid Work Bodes Well, But There’s Work Ahead

In Business and Leadership by Steven DickensLeave a Comment

Futurum’s Steven Dickens provides his take on the Q1 FY2022 earnings results for Poly. With remote work driving the need for high quality audio and video solutions, Poly is well positioned to continue to ride the pandemic dynamic and continue its growth trajectory, provided supply chain issues continue to throw a wrench their way.

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IBM Shuffles the Executive Deck

In Business and Leadership by Daniel NewmanLeave a Comment

Futurum Research Principal Analyst Daniel Newman and Senior Analyst Steven Dickens provide their take on the recent announcements coming out of IBM on the reshuffle of its executive leadership ranks. The announcements need to be seen in the wider context of the holistic transformation IBM is undertaking in all parts of its business as it plans to return to growth and market leadership status.

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Accenture Accents Industry X Services Capabilities with umlaut Acquisition

In Business and Leadership by Ron WestfallLeave a Comment

Accenture acquires umlaut adding more than 4,200 engineers and consultants across 17 countries to Accenture’s Industry X services. Futurum’s Ron Westfall assesses analyzes why the deal swiftly strengthens Accenture’s Industry X services unit to drive more digital transformation business in key verticals and shrewdly prevents major rivals from locking in umlaut’s valuable digital workforce skills and talent.

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How to Create More Meaningful Connections in a Remote World

In Business and Leadership by Shelly KramerLeave a Comment

In this episode of Future of Work Talk and the Futurum Tech Webcast, host Shelly Kramer is joined by Shameem Smillie, the Director of Global Contact Center Solutions at Mitel for a conversation around connection, personalized customer experiences, and what ‘meaningful connections’ mean in a digital world, what the future of work looks like in post-pandemic times — and some practical ways businesses can think about strengthening their communication skills.

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FCC’s Emergency Broadband Benefit Program Addresses Digital Divide with $50 Monthly Internet Subsidy — Sort Of

In Business and Leadership by Shelly KramerLeave a Comment

The FCC’s just announced Emergency Broadband Benefit program addresses the digital divide with a $50 monthly internet subsidy aimed at assisting low-income individuals gaining temporary internet access. Futurum’s Shelly Kramer explores the program, the benefits, and the challenges ahead in this initiative to breach the digital divide in the US.