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Best Buy Moves Deeper into Senior Healthcare with Acquisition of Critical Signal Technologies

In Digital Transformation, Future of Workby Shelly KramerLeave a Comment

Best Buy moves deeper into healthcare in general and the senior care market in particular with the acquisition of Critical Signal Technologies. Both Great Call and CST complement Best Buy’s existing customer care capabilities Geek Squad (tech support) and In-Home Advisors. These two customer care teams will be able to support senior citizens in the home, as well as provide senior health care. It also protects and pivots a traditional retail brand originally known as a great place to buy a computer or a TV into something much, much more.

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Cisco Prioritizes Re-Skilling the IT Workforce in a Prime Directive

In Digital Transformation, Technologyby Ron WestfallLeave a Comment

As Cisco announces a major initiative at re-skilling the IT workforce with upgrades in education programs and new certifications, the company boosts its strategic business growth objectives by taking a proactive approach to the IT workforce. The approach bolsters its overall differentiation as digital transformation rivals like Juniper, Ericsson, and Nokia have not proactively developed re-skilling initiatives or programs.