Best Buy moves deeper into healthcare in general and the senior care market in particular with the acquisition of Critical Signal Technologies. Both Great Call and CST complement Best Buy’s existing customer care capabilities Geek Squad (tech support) and In-Home Advisors. These two customer care teams will be able to support senior citizens in the home, as well as provide senior health care. It also protects and pivots a traditional retail brand originally known as a great place to buy a computer or a TV into something much, much more.
As Cisco announces a major initiative at re-skilling the IT workforce with upgrades in education programs and new certifications, the company boosts its strategic business growth objectives by taking a proactive approach to the IT workforce. The approach bolsters its overall differentiation as digital transformation rivals like Juniper, Ericsson, and Nokia have not proactively developed re-skilling initiatives or programs.
Demand continues to grow for Microsoft Dynamics 365 and Power Platform, and with good reason. Simplifying business applications, allowing customers to do more with their data (and more easily use that data), and AI, are key areas of focus. Additionally, Microsoft’s clear advantage is Azure. I expect Microsoft Business Applications + Azure Cloud to continue to serve as the foundation for companies looking to expedite their ambitions of transformation with data and AI.
Nexign’s entry into the energy sector by way of an alliance with Gazpro is a smart bet, allowing Nexign to diversify beyond its telco core and fuel expansion into international segments, fueling growth across a variety of market segments. Digital transformation is definitely eyeing the energy sector, and this move is but one of more I’m sure we’ll see.
Salesforce acquires Tableau in what is another aggressive and smart acquisition by Salesforce’s Benioff. The battle for cloud dominance is a serious one, and the reality is that the AI-powered, data and analytics, data visualization enterprise is here. The market for data, information, and analytics reflects that, with the market expected to hit $2 trillion by 2020. This move by Salesforce and others in the cloud space aren’t surprising. Enterprises understand that data and analytics are everything, and the more you know, the better you can perform. And cloud vendors want those customers.
Chuck Robbins’ keynote at Cisco Live 2019 wasn’t particularly inspirational, but instead heavy on tactics.. The company’s strategy is driven by tying together users, data, applications, and security through infrastructure. This is driving companies—and Cisco’s customers—to succeed in transforming, and who sometimes tactics over inspiration is okay. Especially when you take a company like Cisco’s performance into consideration.
Netcracker proves digital transformation is the real deal at TM Forum’s Digital Transformation World event (DTW) in Nice last week. Here’s how.
Amdocs earnings report showcases the company’s digital transformation acumen and robust Q2 2019 Financials—proving naysayers wrong.
Blockchain, Digital Twin and Big Data are driving digital transformation and having an impact on the supply chain and many other industries.
Hot off the heels of the Mobile World Congress 2019, there’s one technology everyone is buzzing about more than any other: 5G. While there were other exciting developments at MWC 2019, 5G was the headliner. Why is everyone so fired up about 5G? Because some of the biggest advancements in digital transformation have been waiting in the wings because they …