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Automation 101: Identifying What You Should Automate

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I recently wrote a piece on Forbes about the realities of automation in digital transformation. Namely—I discussed the fact that many companies have recognized that despite its miracle-worker status, automation isn’t as “easy” as we may have originally thought. For instance, automation requires tremendous coordination throughout the enterprise for companies to recognize the fullest and deepest benefits. At an age …

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Consumption-Based IT Services: What Does it Mean for IT?

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Every company today is struggling with an ongoing value-proposition when it comes to their IT services. On one hand, it’s easy to send everything to the cloud. You eliminate the headache of managing core programs and can scale the programs as you go. On the other hand, many are finding that there are certain services that simply don’t make sense …

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Top 4 IT Business Resolutions for 2019

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Digital transformation was never meant to be a one-time thing. Just as the new year brings a time of reflection in our personal lives, it also ushers in an opportunity for reflection for our businesses—especially in the area of technology. If you’ve never made any IT business resolutions, now is the perfect time to start. While on a personal level, …

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Why We Should Be Watching China’s Tech Boom

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Things happen quickly in digital transformation—and not just in terms of digital disruptions. A few years ago, it seemed China was lagging behind in digital transformation—content to produce copycat apps and services but not investing in their own innovative piece of the digital marketplace. Fast forward to 2019, and China has become a true global powerhouse, accounting for 40 percent …

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Blending Technology and Humanity: How Global Brands Use AI to Improve Business

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As we move ahead in digital transformation, the cream of the customer-centric crop will rise to the top, finding new and better ways use AI to serve their customer base while also improving efficiencies. Indeed, a recent study showed nine in 10 of surveyed companies are enhancing their AI services. When it comes to tech and humanity, we’re seeing a …