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Tech and Business Review: July 15, 2017

In Technology by Shelly KramerLeave a Comment

After a holiday break, we are back and excited to share with you some interesting headlines. From a security lapse that has affected millions of Verizon customers, to how a delivery service company is using technology to power the convenience economy, to steps you can take business can take to protect your data when working with third party vendor and …

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The True Problem Artificial Intelligence Will Face

In Technology by Daniel NewmanLeave a Comment

Thanks to Hollywood movies and news stories about AI taking over our jobs, artificial intelligence is fighting an uphill battle with public relations. For every one article about how transformative AI can and will be in our lives, it seems there’s another that describes why AI is a dangerous threat. Brilliant minds like Stephen Hawking and Elon Musk have expressed …

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CFOs and CIOs Making Tech Decisions Together

In Technology by Daniel NewmanLeave a Comment

We all know the feeling of dread that comes when waiting for a major project to be approved by the finance department. Some of us might even have a bit of inner dialogue: “Why does the CFO get to choose what’s right for my team? Finance doesn’t know anything about it!” Submitting the request can sometimes feel like throwing a …

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Does Artificial Intelligence Need a Seat in the C-Suite?

In Technology by Daniel NewmanLeave a Comment

It seems like every time you turn around, businesses add another seat in the c-suite. Chief Data Officer, Chief Information Officer, Chief Technology Officer, Chief User Experience Officer, and so on and so on. There have been a lot of articles about artificial intelligence shaking up the c-suite and gaining a seat at the table. But a recent article by Harvard Business …

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Getting a Hold on App Sprawl

In Technology by Daniel NewmanLeave a Comment

We are in an unprecedented era of growth and transformation. Mobile and cloud technology have given enterprises endless new opportunities to become even more efficient using software as a service (SaaS) apps and programs that seem to multiply by the day. In fact, finding new and better ways to sort, process, and manage our workflow has become almost an addiction …

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The Business Case for Drone Technology 

In Technology by Daniel NewmanLeave a Comment

It’s a bird, it’s a plane, it’s a … drone? No matter where you live, you’ve likely seen them speeding around your city—taking pictures, mapping buildings, and changing everything we thought we knew about modern business. With the parallel advancement of artificial intelligence (AI) and the Internet of Things (IoT), drone development has also been skyrocketing, and companies everywhere are …

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Employee Digital Device Practices Continue to Pose Security Risks

In Technology by Shelly KramerLeave a Comment

Cybercrimes are on the rise, and with the number and sophistication of attacks growing rapidly, it can feel as if the workplace is constantly under siege. Companies of all sizes, and across all industries, wonder how to protect themselves while maintaining compliance with federal regulations, and without disruption to their business. The 2015 Cyber Security Intelligence Index report from IBM found that 95 …

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The Expanding Role of Marketing — and Artificial Intelligence — In Experience Business

In Technology by Daniel NewmanLeave a Comment

Disney Magic is alive and well. Take its MagicBands — the all-in-one wristband that connects us to our entire Walt Disney World vacation, letting us enter the parks, unlock our hotel rooms, and buy food and merchandise. Even more magical, or so it seems, is how Disney shares surprises personalized just for its visitor, such as an occasional photo of …

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How Machine Learning Can Give Us Greater Customer Insights

In Technology by Daniel NewmanLeave a Comment

Big data. Data mining. Data lakes—and data swamps. Today, data is everywhere we look, and most businesses have made it a top priority to gather as much of it as they possibly can—but often, that’s where the story ends. In fact, there is so much data being produced in today’s digital landscape—2.5 exabytes every single day—that it can be completely …

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Finding and Targeting the Right Customer with AI

In Technology by Daniel NewmanLeave a Comment

Companies are finally starting to leverage the power of artificial intelligence (AI) to improve sales. When used in sales automation, AI can make predictions about whether a deal will close or move to another stage in the customer journey. This accuracy is transforming how salespeople make decisions and close deals. New York City’s Asaf Jacobi is one such salesperson. Jacobi’s …